“Consistently delivering on your promise reinforces trust.” ― Bernard Kelvin Clive
Will people develop trust that electricity can replace gasoline as “fuel” for their transportation? This must happen before electric vehicles enter mainstream adoption. Sure, we are told by advocates that 90% of charging is done at home. But we also know that ubiquitous public charging is important to ensure equity so that all citizens may benefit from driving electric. After all, many people do not have access to charging at home or work. For those folks, DC fast chargers are practically their only option. And those chargers better deliver on the promise of convenience, reliability and affordability. Otherwise, people won’t trust the chargers. Consequently, they won’t trust electric cars.
On January 14, 2019, the Maryland Public Service Commission approved a five-year pilot program to allow utilities to install public EV charging stations in their service territory. The utilities promised to maintain a high standard of uptime. BGE was quoted in the Carroll County Times saying, “BGE is being held to the same reliability standards as our electric distribution system, so they must be operational at all times.”
Some EV drivers have raised concerns that the utilities’ public EV chargers are not as reliable as we’d hoped they’d be. The Maryland Public Service Commissioners heard that a charger at Howard County Community College had been down for weeks while the one next to it only delivered a fraction of its promised charging speed.
EV Charger Reliability Standards
In January 2022, the Commission directed the utilities to work with a stakeholder work group to develop public charger reliability standards. The standards, if approved, would be used in the semi-annual progress reports that utilities are required to submit. The standards were to be filed prior to the next semi-annual reports which are due August 1, 2022.