PlugInSite Recharge 1981 – Columbia, MD

Jan. 5, 2021

✅ Signs Posted
✅ Station 52323 is working again as of Dec. 30, 2020
❌ Station 43350 doesn’t read RFID


December 17, 2020

Fast Charger ID 43350 does not respond to RFID card. Before, 43353 did not respond, but that is working now. One of the three dual-port Level 2 charging stations presented with an error code and a message to Please Call Customer Support. The station ID number is: 52323. Official “NO PARKING EXCEPT WHILE CHARGING” signs were not posted at this site.

December 4, 2020

Actions to Get This “Recharged”

re·charge  1. to bring back to a former condition or vigor  2. to bring back to life, practice, or activity

January 5, 2021:
Sign posts installed and the official regulatory NO PARKING signs are posted.

December 30, 2020:
Level 2 station ID 52323 is confirmed to be working again.

December 17, 2020:
Error code #0 message displayed for both connectors of station ID 52323. Report submitted via email to Greenlots Support.

December 16, 2020:
Site marking requested by DPW to mark areas at the electric vehicle charging stations to install signs and posts. Ticket No. 20869009.

Dec. 4, 2020, 11:19 AM – Video of unresponsive station ID 43353

December 9, 2020:
Reported Sign and Marking Concern via Howard County’s SeeClickFix portal. Recorded as request #9031837.

December 4, 2020:
The Greenlots Team responded via email saying that there is an open ticket for this issue. The ticket number is 00216645.

December 4, 2020:
Fast Charger station ID 43353 is offline. Neither RFID card nor app will initiate a session. Report submitted to Greenlots support via email.

December 4, 2020:
Level 2 station ID 52323 is confirmed to be working again.

December 3, 2020:
Level 2 station ID 52323 is reported to be back in service.

Screenshots from Greenlots app – Nov. 30, 2020, 4:31 PM

November 30, 2020:
Error Code #0 on both ports of station ID 52323. Report submitted via the Greenlots app.

October 21, 2020

November 6, 2020:
Reported to Howard County Government: On October 16th, new signs were at all the locations except the Ascend building. As of yesterday the Ascend Building site still didn’t have signs.